Worn or uneven soles
Visible wear, reduced grip or uneven contact with the ground may indicate that the sole needs assessment.
Built to Last Made to Be Repaired
One of the reasons Red Wing Heritage is built to last is its repairable construction. Crafted from premium leather with timeless design and authentic American craftsmanship, many Red Wing Heritage boots can be resoled and repaired, extending their life for years to come.
Care for the pair you already own.
Well-made footwear deserves considered care. Repair can preserve the character earned through years of wear, but every pair must first be assessed for repairability.
Know When to Repair
When to Repair Your Boots
Early assessment can help prevent further wear. These signs indicate that it may be time to bring your footwear to our team.
Loose or damaged stitching
Open seams or damaged welt stitching should be reviewed before the affected area deteriorates further.
Damaged hardware
Loose eyelets, speed hooks or other fittings may be repairable depending on the surrounding leather.
Assessment-Led Service
Repair Services
Available services depend on construction, condition and compatible materials. Not every Red Wing product can be repaired or resoled.
Traction tred sole replacement
Available only for compatible constructions and subject to physical assessment.
Lug sole replacement
Sole options depend on the model, construction, condition and available compatible materials.
Vibram Mini-lug sole replacement
Recommended only when suitable for the assessed footwear.
Heel replacement
Heel work depends on the original construction and the condition of the adjoining components.
Stitching repair
Minor stitching work may be possible where the surrounding leather remains serviceable.
Minor leather reinforcement
Local reinforcement may be proposed where it can be completed without compromising the footwear.
Eyelet or speed-hook replacement
Replacement hardware is subject to compatibility and availability.
Other repair enquiries
Other work can be considered after an in-person assessment.
What to Expect
How the Repair Process Works
Every request begins with an in-person assessment. No work starts until the proposed repair and quotation are approved.
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Submit your footwear
Please bring your footwear to our stores, clean and dry for assessment.
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Initial assessment
The Red Wing Heritage team reviews the construction and current condition.
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Repair recommendation
Suitable repair options are identified based on the assessment.
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Quotation approval
You review and approve the quotation and proposed work before repair begins.
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Repair work
Approved work is completed by the appointed repair specialist.
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Collection
The team contacts you when the footwear is ready for collection.
Please Read
Important Repair Notes
- Repairability depends on the footwear construction and its physical condition.
- Replacement materials may differ from the original in colour, texture, stitching or finish.
- Existing wear and ageing may remain visible after repair.
- Repair work may change fit, sole height, flexibility or appearance.
- Footwear must be clean and dry when submitted.
- Repairs may be declined when the footwear is unsuitable for safe or effective work.
- Genuine Red Wing replacement components may be used only when available, compatible and approved after assessment.
- Assessment does not guarantee restoration, repair acceptance or a completion date.
Repair Questions
Frequently Asked Questions
Can every Red Wing product be repaired or resoled?
No. Repairability depends on the product construction, condition and available compatible materials. The team must inspect the footwear before confirming any work.
When will I receive a quotation?
A quotation is provided only after the team and appointed repair specialist have assessed the footwear and identified suitable work.
How should I prepare my footwear?
Please remove loose dirt and submit the footwear clean and dry. Do not apply fresh care products immediately before assessment.
Will original Red Wing components always be used?
We will use genuine Red Wing components whenever they are available and suitable for the repair. If genuine components are unavailable, we will explain the available alternatives and obtain your approval before proceeding.
Please note that replacement components, including genuine Red Wing parts, may differ from the original components due to product updates, availability, age, wear, or material variation. As a result, the appearance, fit, feel, colour, texture, or performance of the repaired footwear may not be exactly the same as when it was new or used.
All repair options remain subject to inspection, component availability, and technical suitability.
Preliminary Assessment
Request a Repair Assessment
Tell us about your footwear before visiting a store. The team may contact you for more information before an in-person assessment.
This request is preliminary only. It is not a booking, quotation, confirmation of repairability or confirmation of completion time.
In-Person Submission
Store Submission Options
Bring clean and dry footwear to a participating store for physical assessment.
Accepting repair assessments
Red Wing Heritage Flagship Store
277 Orchard Road, #04-16, Singapore 238858Operating hours
Monday to Sunday: 12pm–9pm
Phone
+65 6702 6128
Bring clean and dry footwear for an initial in-person assessment.
View mapAccepting repair assessments
Red Wing Heritage Store
78 Airport Boulevard, #02-219, Jewel Changi Airport, Singapore 819666Operating hours
Monday to Sunday: 10am–10pm
Phone
+65 6702 6128
Bring clean and dry footwear for an initial in-person assessment.
View map